Real Faces, Real Cases

CWAG helps many people in many different situations. Read some of their stories…

Janice Lytie
Earlier this year, Janice was playing the slots at a casino in Green Bay. A man came up and sat next to her, struck up a conversation, talking about how his wife had died of cancer and how lonely his life had become. Not a word of it was true. The man, according to police, is a career criminal, who’s been in jail, and has been implicated in elder financial abuse in several other cases.

Carolee B.
That’s when Carolee was faced with one of the toughest battles of her life. In 2008, she went to Froedtert Hospital in Milwaukee for cochlear implant surgery. She had an Anthem Blue Cross / Blue Shield Medicare Advantage insurance plan at the time. They denied coverage and she got a bill for over 62 thousand dollars. She believed her insurance would cover the operation and had approved the surgery. But her appeals for payment kept getting denied.

George Aye
George’s wife Lynda thought she was having a heart attack. It turned out she wasn’t, but she had two emergency trips to the hospital, which generated bills of over 28 thousand dollars. That’s when George learned there’s a difference between a health care provider participating with a given insurance company, and accepting your insurance for a medical expense.